Neelam Dubey

vCustomer

vCustomer has a 10+ year history of delivering innovative solutions and services to consumer focused companies globally. vCustomer's expertise lies in the areas of Sales and Marketing Outreach, Customer Support and Technical helpdesk. vCustomer partners with its clients to create custom solutions that cover all communications channels to create an integrated approach to customer outreach. vCustomer uses a consultative approach to implement the most cost effective solution by leveraging its knowledge driven and highly automated Customer Interaction Platform. This scalable cloud based solution combines traditional live voice support with the latest social media enabled web and mobile technology. vCustomer deploys its 4000+ global workforce from its managed centers and via work-at-home capabilities from multiple locations worldwide. Our employees, who have consistently voted vCustomer as one of the world's highest rated companies in employee satisfaction, deliver 24x7 services for our 75 global clients including 20 Fortune 500 brands and 10 compelling technology startups.