Penny Franklin

Britannic

OUR PROMISE TO OUR CUSTOMERS – ‘A PARTNER YOU CAN TRUST TO DELIVER' We understand that updating your communications platform is a strategic decision, the options can be confusing. Getting it right will increase productivity and efficiency, improve customer and employee experience, and provide competitive edge to grow your business. A DIFFERENT EXPERIENCE Britannic Technologies is a value-added reseller with a difference. We are a highly knowledgeable team of approachable, long-serving experts specialising in business communications, contact centre, unified communications, networking, automation and systems integration. We go the extra mile to create value, mitigate risk and manage change effectively, building strong relationships based on trust. We collaborate with customers and class-leading partners to innovate and add value, achieving excellence in everything we do. Delivering on our promises! VALUE TO YOU -Gain tangible business improvements through our experience, insight, best practice, innovation and award-winning service and technology -A dedicated highly experienced account manager ensures we meet your expectations and helps shape your ongoing direction Privately owned and fiercely independent, we give you options and choice -We work in partnership acting in your best interests to solve business problems and enable successful business change and modernisation with appropriate technology -We keep it simple to help you meet your goals -Cyber Essentials Plus and ISO certifications 9001, 27001, 20000 and 22301 -Seamless uninterrupted transition and solution delivery with our proven, structured onboarding and implementation plans that engineer out risk -Your satisfaction guaranteed with CSATs at 97% retained by attention to detail and tracked with surveys -Benefit from cost savings through efficiencies and improved customer engagement -Work with an innovative partner with new relevant ideas -We take ownership and facilitate great outcomes