Prashant Aphale

MicroAutomation

Commercial, government and 911 customers worldwide have benefited from MicroAutomation's expert design, development, deployment and support of their contact centers for over 25 years. Outstanding creativity, the ingenuity and forethought of our engineers and partnerships with a wide-range of leaders in our industry allow us to continually provide our clients solutions that surpass expectations. MicroAutomation is on the cutting edge of integrating new technologies into new or existing contact center infrastructures. We have a state-of-the-art enterprise-level laboratory at our Centreville, VA headquarters equipped with numerous hardware and telephony platforms, as well as software technologies currently being used in most contact centers. Our professional staff has the capability to design, develop and thoroughly test new solutions on-site before they are deployed to our customers. This comprehensive approach to our solution implementation process demonstrates our dedication and commitment to ensuring that all solutions work properly, and delivering a seamless integration for our customers with minimal disruption to their operations. Millions of people throughout the country now experience superior service and more efficient calls, powered by MicroAutomation technology.