Rob Michaelis

Verex Group

Verex is the UK market leader of Post-Accident Market Sector (PAMS®) solutions for Vehicle Manufacturers and Dealer Groups. OUR MISSION Verex aims to be the market leader and No1 provider of ‘Integrated Post-Accident Market Sector Solutions' (iPAMS) to VMs and dealers in the UK, and then globally. Verex provides outsourced profit improvement and customer retention programmes to vehicle manufacturers and their national dealer networks. Verex programmes increase VM and Dealer accident parts sales, vehicle sales (new and used), routine servicing, bodyshop repairs, car rental, vehicle finance and customer loyalty. This is achieved through: 1) Vehicle manufacturer branded affinity motor insurance programmes 2) Vehicle Manufacturer branded accident aftercare programmes OUR VALUES 1. Customer Focus 2. Partnership (working with Vehicle Manufacturers) 3. Innovation and Thought Leadership 4. Service Excellence 5. Honesty and Transparency 6. Growth and Development of our Staff Verex manages over 100,000 calls each year from drivers whose repairs are worth tens of millions of pounds to car makers and their dealer networks. Our customers include Jaguar Land Rover, Mazda, Mitsubishi, Suzuki, MG, Hyundai, Volvo, Renault, Dacia and Kia. PAMS® is a registered trademark of Verex Group Limited.