Robert Austin

City Facilities Management Holdings Ltd

Inspired to make a positive change to the facilities management industry, Willie and Susan Haughey established City Refrigeration Holdings (UK) Ltd in 1985. Their new enterprise was founded on collaboration and transparency. A ground-breaking approach took City FM from its humble beginnings to building long-term partnerships with leading retailers all over the world. Under this innovative model, each partner receives a unique strategy, shaped by the needs of their business and implemented by a bespoke, self-delivered model that provides an unparalleled commitment to safety, quality and value. One of the world's largest privately owned FM companies City has accumulated a wealth of experience serving a variety of sectors -- healthcare, leisure and hospitality, retail, distribution and logistics, petrol forecourts, commercial property and construction. At the same time, we're also relentlessly focused on developing and shaping the future of FM, harnessing the power of innovation, technology and data to inform every step of our work. With consumer-focused people at the centre City employs over 9,000 highly qualified staff to deliver exceptional service, every time. All over the world, we help improve every aspect of customers' lives--in supermarkets, offices and more. Equipped through frequent training opportunities, we are constantly building on their skills and continuing to exceed expectations. It is through their outstanding delivery that City drives efficiency and assurance even in the face of rapid change. Creating a better tomorrow City FM is committed to being a net-zero carbon business by 2040. We're doing this by transitioning 50% of our fleet to electrical vehicles and reducing our own buildings carbon footprint by 50% by 2025. And as active, engaged members of the Supply Chain Sustainability Council, the work has already begun.