Romel Silva

Aldesa BPO Inc.

ALDESA is a strategic partner and sole source provider to one of the fastest-growing commercial and residential security and home automation companies in the United States, Alder (Alder.com). Alder has been in business for 10 years and is one of the largest privately held, residential security companies in the United States, bringing solutions and enhancing customer experience during each interaction. We are a specialized expert team in the home and commercial security market: with proven customer relations management, technical support and sales we provide a range of integrated omnichannel solutions, technology, and process excellence.