Sandra King

Kogawa Consulting Ltd

Kogawa has been working in the field of Business Process Excellence since 1985, and is one of the earliest proponents specializing in business process redesign and continuous improvement. This early focus has enabled our firm to develop significant expertise to help clients improve process performance, enhance the quality of their products and services, and realize measurable cost savings. We bring together groups of stakeholders to identify, measure, analyze, rethink and continuously improve business processes and associated technologies. We have 32 years of business improvement experience across a broad range of process areas and technologies, with clients in many industries including federal, provincial and municipal governments, oil and gas, utilities, agriculture, telecommunications, education, healthcare, retail, wholesale, and transportation. We understand the challenges that businesses face today, and can provide ‘fit for purpose' solutions that balance the need for structure and rigor with the need for flexibility and speed. We are not tied to any specific industry or technology, but rather our tools and techniques can be applied to any situation where business processes and/or technology need to be improved. This allows us to be objective and ask the right questions. We help organizations to identify and address the real problems and root causes, rather than just putting ‘band-aids' on symptoms. What Makes Us Unique Clients observe that we are different from other consultants in the following ways: • Provide ‘fit for purpose' solutions • Our consultants use a consistent approach and Kogawa's proven methodology • Experts in determining what's needed to meet business objectives • Provide quality deliverables in a short period of time • Provide an objective approach • Not tied to a specific industry or technology • Strong ethics and commitment to quality work • Client's success defines Kogawa's success • Engage for repeatable business - a trusted partner