Santosh Joshi

First WalkIn Technologies

WalkIn is a retail tech firm working on bringing an online experience to the offline world. We provide integrated identity, loyalty, ordering and payment, engagement, feedback and reporting solutions for organised retailers. Our key clients include Cafe Coffee Day, McDonald's, Future Group and More Supermarket Chain (Owned by Samara-Amazon). The management team is led by former Aadhaar, Google, and IBM executives. WalkIn's product deployments have helped India's largest retailers in providing identity, payment, loyalty, engagement, feedback through multiple channels in 2500+ outlets across 250+ cities. The WalkIn powered CCD app has 5M downloads and a 4+ average customer rating in Google Play. WalkIn's products also run the loyalty and engagement program for McDonald's through 250+ restaurants across 34 cities and 10 states in West and South India. Additionally, WalkIn's customer experience engine helps the Future Group keep a finger on their customer's pulse.