Sawan Cool

Ephlux

Ephlux provides pre-integrated "customer experience", "Internet of Things" and "Field Services" solutions that co-exist with both cloud-based and on-prem ERP applications. As a member of Oracle's IoT Customer Advisory Board we actively help customers with their digital transformation initiatives. Enterprises, mid-market cos. and SMBs across the globe are adopting Ephlux solutions to enable proactive marketing, assistive selling, customer servicing, predictive maintenance and digital field services. Ephlux solutions leverage Oracle's world–leading "Customer Experience" and "Internet of Things" cloud applications while co-existing with on-prem ERPs especially JD Edwards, E-Business Suite and SAP. We specialize in providing enterprise solutions using Oracle CX Cloud apps (Oracle Service Cloud, Oracle Field Service Cloud - TOA , Oracle Sales Cloud, Oracle Commerce Cloud, Oracle Marketing Cloud, Oracle PaaS (IoT Cloud Service, Integration Cloud Service - ICS, Process Cloud Service - PCS, Mobile Cloud Service - MCS, Big Data Cloud Service and BI Cloud Service - BICS), Oracle JD Edwards, JDE E1 Business Services - BSSV, E1 AIS, IoT Orchestrator, Oracle ADF, Oracle SOA Suite and enterprise integration services. Ephlux has put together a "digital transformation framework"​ that provides hybrid integration between enterprise apps, cloud apps (esp Oracle CX cloud apps), IoT Cloud Service and customer touch-points including mobile, social, e-commerce, location-based services, in-store (kiosks), POS and augmented reality apps. We are working in the US, Canada, UK, Nordic, Benelux, Middle East, ASEAN and South Asian markets with clients including PCL Constructors, SNC Lavalin, Teck Metals, Vecellio Group, Plano Synergy, Disney, IKEA, PHILIPS, Johnson & Johnson and more.