Sebastien Gorrand

BestDoc

At BestDoc, we're empowering healthcare providers with cutting-edge, intelligent, SaaS-based solutions. Our mission is simple yet powerful: to transform the patient experience and elevate healthcare to new heights. With an extensive portfolio of successful collaborations, we have proudly served over 200 hospitals, including renowned healthcare brands across India and the Middle East. Our expertise and dedication have made us a trusted partner in the industry. At the heart of our offerings lies our flagship solution, BestDoc Concierge. This powerful tool streamlines non-clinical requests from both patients and staff, resulting in a remarkable patient experience. By reducing nurse burnout and boosting efficiency, we're helping healthcare providers achieve unparalleled excellence. It's no wonder that BestDoc Concierge claimed the prestigious first prize at the esteemed Global Health, Saudi Arabia in 2022. Understanding the importance of patient feedback, we've developed BestDoc Surveys. This comprehensive solution empowers healthcare providers to actively listen to the voices of their patients through multiple channels. By leveraging this invaluable feedback, providers can enhance their NPS scores and proactively manage their online reputation. BestDoc is committed to delivering scalable and user-friendly solutions that truly enhance the patient experience. We believe that every patient deserves exceptional care, and our innovative approach ensures just that. Join us on our journey as we pave the way for a future where patients receive top-notch healthcare experience with unmatched satisfaction. Together, let's create a world where patient-centricity is at the core of every healthcare experience.