Shakti Giri

Global Groupware Solutions

We help businesses develop strategic competitive advantages by leveraging lasting human relationships. We do so through our EmployWise and Smiles CRM software applications that we deliver in the Software-as-a-Service (SaaS) model. We passionately believe in the power of SaaS to enable millions of small and medium businesses across the world, especially in the emerging economies to unravel automation that has otherwise been restricted only to large enterprises. We bring to our customers technology solutions that combine our deep understanding of business processes across verticals with cutting edge information technology. With almost two decades of existence, we are working with small, medium and large organisations, spanning several industry verticals. We are a SaaS pioneer in India having launched the first CRM solution in 2001 when it was still called the ASP (Application Service Provider) model. Our Mission is to be be a relationship management solutions provider, admired for its superior products and services, quality delivery systems, professional business practices, lasting client relationships and the ability to attract and retain the best talent. Apart from EmployWise, we also offer Smiles CRM, an integrated customer lifecycle management solution that includes sales force automation, service help desks, and customer service automation. Follow us on @jobs_employwise on Twitter!