Sona Melkonyan

VFS Global

VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management and other citizen services for its client governments enabling them to focus entirely on the critical task of assessment. The company offers differentiated services and solutions to its client governments. Visa application processing and consular support services offer diplomatic missions an integrated process from submission to delivery. These services include operations, information and financial solutions for an end-to-end process, depending on specific consular requirements. AWARDS 1) "Best Customer Centric Company"​ awarded at the Customer Experience Awards held on 1 February 2018 at the Taj Lands End in Mumbai. 2) VFS Global was conferred with the Customer Service award by Nigeria customer service awards (NCSA) at a glitzy ceremony held in Abuja on 5 October 2017. 3) VFS Global bagged 5 major awards at the fifth edition of the World Quality Congress 2017 on 6 and 7 July 2017. 4) VFS Global has won the award for the 'Best Visa Facilitation Company'​ at the prestigious Arabian Travel Awards 2017.