Stephanie Poon

Service Victoria

Service Victoria is the state government's dedicated customer service agency.   We're 100% focussed on the customer experience, so we've modernised government services to make it simpler, faster and easier for you to get things done online.   Pay your car rego or check when it's due, grab a fishing licence, apply for a Working with Children Check, Solar Homes rebate or Ambulance Victoria membership, and much more.   We're the first government agency in Australia to create a 100-point ID check online. The best part is you can do it all on your mobile phone anytime, anywhere. No queues, no waiting, no in-person checks.   At the end of your transaction you can create an account and save your details for next time. Our strict privacy policy means your data is always safe.   By serving millions of customers in the last 2 years, we've learnt a lot about what you expect from government services and we're improving all the time. We're also proud to say Victorians rate us 95% in customer satisfaction.