Steve Chaplin

Complete Utilities

We let nothing stand in the way of our clients' networks. We started Complete Utilities in 1999 with a single, hired excavator and one ambition: to find a better way of installing telecoms, water, power and gas networks. That's because we knew that the traditional way of delivering and maintaining utility networks wasn't working efficiently. All too often, disjointed supply chains, bureaucracy and a lack of planning and initiative led to projects stalling – with an inevitable impact on the time and cost involved in getting projects completed. For more than 20 years we've been developing a smarter, more agile and accountable approach. We've invested significantly in our own people and plant and we own a fleet of over 150 excavators, specialist equipment and 300+ employees at our offices just outside Gloucester. Our size, experience and refreshing approach makes us a go-to provider of network installation solutions and we've built long-term partnerships across the utilities and civil engineering sectors nationwide. Despite our rapid growth, we've maintained the values and ethos of an independent, family-run business. Today, from HV power to 5G, fibre to fresh drinking water, we're trusted to install, upgrade and maintain critical infrastructure right across the UK. Connecting homes and creating revenue streams for our customers. We take ownership of projects from end to end, from site surveys to traffic management, installation to remediation works. We never relinquish control to third-party contractors and we always have our own talent and tools ready to do the job. And because we plan effectively, we can anticipate challenges and find solutions before they arise. With the extra benefit that our teams on the ground are empowered to make decisions to overcome any physical or logistical barriers that may otherwise knock ‘Ready for Service', or Works Completion dates off course. Visit our website at completeutilities.co.uk