Vivek Yadav

SlashRTC

SlashRTC is a new-gen Tech Company providing AI-powered true Omnichannel Customer Experience Platform for customer interactions from every entry point. SlashRTC aims to optimise the customer communications for businesses using technologies around AI, VoiceBOTs and ChatBOTs. We believe that there are a lot of business processes around customer communications that are handled manually and ineffectively which can be automated with consistent quality of service and deliver a top notch customer experience. We are strong believers of the fact that nothing can replace humans and the emotional connect that they carry while handling your customers. But there are always a myriad of questions, inquiries and mundane tasks that can be automated beautifully using Bots with Voice and Chat capabilities and leave the more serious and critical things to be handled by real humans. With the passion that we design our VoiceBots and ChatBots, we aim to complement the human resources in every organisation with AI (Artificial Intelligence) Technologies.