跨境电商通知发货的模板

客户下单付款后都希望能尽快收到货物，但由于卖家发货后填写的发货信息要1~3个工作日才能更新。因此，当买家付款后，卖家最好能在最短的时间内发货。发货后应及时填写物流单号，并第一时间联系买家，告知物流运送情况。

Dear Customer,

Thank you for shopping with us.

We have shipped out your order (order ID:**************) on June21th by China Post Air Mail. The tracking number is *************.

It will take 20-30 workdays to reach your destination. But please check the tracking information for updated information. Thank you for your patience!

If you have any further questions, please feel free to contact me.

Best Regards,

(Your name)

除了告诉客户单号、查询网址以及物流大致需要的时间，还可以提醒客户给我们五星评价及反馈信息。

Sample 5

Dear Customer,

Thanks for your order. The product has been arranged with care.

The tracking number is*************. You may trace it on the following website after 2 days:

http://www.17track.net/indexen.shtm

Kindly be noticed that international shipping would take longer time (7-21 business days for China post,3-7 for EMS). We sincerely hope it can arrive fast. And you can be satisfied with our products and services.

We would appreciate very much if you may leave us five-star appraisal and contact us first for any question, which is very important for us.

We treasure your business very much and look forward to serving you again in the near future.

Best Regards

(Your name)

跨境电商通知发货的模板 常见问答(FQAS)

一般情况下，我们会在收到您的订单并确认支付后的1-3个工作日内安排发货。您可以在订单页面查看最新的发货状态。

通常情况下，我们会根据您的订单内容和目的地选择最适合的快递公司进行发货，以确保您能够尽快收到商品。如果您有特殊的需求，请在下单时备注或联系客服。

如果您需要更改发货地址，请尽快联系客服，我们将尽力帮助您处理。请注意，一旦订单已经发货，地址更改可能会受到限制。

通常情况下，一旦订单发货，我们会通过短信或电子邮件提供跟踪号。如果您没有收到跟踪号，请检查您的垃圾邮件箱，或者联系客服获取更多帮助。

如果您的订单显示已经发货，但是很长时间都没有收到，请先检查您提供的收货地址是否准确，并且查看跟踪号以获取最新的物流信息。如果仍然有疑问，请联系客服获取进一步的帮助。

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