亚马逊买家询问货件邮件回复模板

情形：买家没有收到货，发邮件询问情况。

Dear customer，

Sorry for disturbing yoù，we tracked your shipping. The package is now on the way to your place (it is now reaching your local post office).

International shipping information may not update so prompt，usually it takes around 7-15 days for shipping. Could you please keep your patience and wait for a few more days？We will keep tracking for you，any news we will inform you asap.

Your understanding will be highly appreciated.

Best regards.

Seller's name

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