非综合运输渠道关闭

从2020年6月30日开始，“其他物流提供者”（OLP），“卖方自己的船队”（SOF）和“虚拟商品，通过应用程序/电子邮件交付”（VG）的运输渠道将不再可供卖方使用，但特定的一组卖家除外。

在这些运输渠道列入白名单的卖家必须确保可以通过Shopee集成渠道运输的所有清单都至少启用了1个集成运输渠道。

同样，所有启用了“ Singpost-普通邮件”的项目都必须至少同时启用1个集成渠道。

这是为了确保买家在Shopee上获得最佳的购买体验，并且对所有订单都可以进行应用内包裹追踪。

谁可以使用“其他物流提供者”，“卖方自己的机队”和“虚拟商品，通过应用程序/电子邮件交付”的卖家？

卖家：

1. 超出Shopee集成渠道重量/尺寸限制的大件物品*

2. 需要安装的物品

3. 需要特殊运送方式的冷藏/冷冻/易腐物品

4. 虚拟商品（例如优惠券）

*集成运输通道最大W + L + H = 300厘米，最大重量= 30公斤

为了继续使用OLP / SOF，必须始终保持以下服务标准：

1. 商店好评（> 4.8）

2. 与发货相关的差评（<5％）

3. 退货退款（<5％）

4. 如有任何运输纠纷，应要求提供提货清单和交货证明

不遵守这些服务标准可能会导致无法使用OLP或SOF运送物品。

如何申请访问其他物流提供商和其他渠道？

1. 其他物流提供商（OLP）

2. 卖方自己的舰队（SOF）

3. 虚拟商品，通过应用程序/电子邮件（VG）交付

要申请以下运输渠道，请使用以下证据填写此表格：

shopee官网原文详情：   

Non-Integrated Shipping Channel Closure

With effect from 30 June 2020, the shipping channels "Other Logistics Provider" (OLP), "Seller's Own Fleet" (SOF) and "Virtual Goods, Delivery Through App/Emails" (VG) will not longer be available for use by sellers, except for a specific group of sellers.

Sellers who are whitelisted for these shipping channels have to ensure that all listings that can be shipped via Shopee's integrated channels have at least 1 integrated shipping channel toggled on.

Similarly all items that has "Singpost - Normal Mail" enabled has to have at least 1 integrated channel toggled on at the same time.

This is to ensure that buyers get the best purchase experience on Shopee, with in app parcel tracking available for all orders.

Who are the sellers that can use "Other Logistics Provider", "Seller's Own Fleet" and "Virtual Goods, Delivery Through App/Emails"?

Sellers who sell:

1. Bulky items that exceed the weight/dimension limits of Shopee integrated channels*

2. Items that require installation

3. Chilled/ frozen / perishable items that require special delivery methods

4. Virtual goods (e.g vouchers)

*Integrated shipping channel max W + L + H = 300cm and max weight = 30kg

The following service standard must be consistently maintained in order to continue using OLP/SOF:

1. High shop ratings (>4.8)

2. Bad reviews related to shipment (<5%)

3. Return refunds due to shipment (<5%)

4. Submission of pickup manifest and proof of delivery upon request, in the event of any shipment disputes

Non-compliance to these service standards may result in removal of access to use OLP or SOF to ship your items.

How do I apply for access to Other Logistics Provider and other channels?

1. Other Logistics Provider (OLP)

2. Seller's Own Fleet (SOF)

3. Virtual Goods, Delivery Through App/Emails (VG)

To apply for the following shipping channels, please fill in this form with the following evidence:

Reason for use	Evidence required for SOF	Evidence required for OLP	Evidence required for VG
Bulky items / Require installation	1. Vehicle log card 2. Photo of vehicle [showing license plate number] 3. Link to listing	1. Link to listing 2. SLA with courier 3. Sample pickup manifest 4. Sample proof of delivery	-
Chilled and frozen / Perishable	1. Chilled vehicle log card 2. Photo of chilled vehicle [showing license plate number] 3. Link to listing	-
Virtual Goods	-	-	1. Sample link to virtual good listing

文章来源：shopee官方网站

（本文内容根据网络资料整理和来自用户投稿，出于传递更多信息之目的，不代表本站其观点和立场。本站不具备任何原创保护和所有权，也不对其真实性、可靠性承担任何法律责任，特此声明！）

常见问答(FQAS)

平台运营方最新通知,仅关闭非综合运输渠道,平台账号和正常购物行为不受影响。

是的,目前平台内绝大部分正常下单的订单依然可以正常发货和送达,不需过度担心。但为保障用户权益,平台将不再提供非综合物流支持。

平台会优先推荐各大快递公司如顺丰、圆通等提供一体化物流服务的渠道,请商家选择信誉良好的物流合作伙伴,确保订单能正常送达。您也可以主动询问商家物流详情。

您可以登录平台订单详情页面,查看订单物流跟踪情况。如果运送日期在通知公布后的一周内还未送达,建议与商家核实物流安排。平台将关注各订单送达情况,保障用户权益。