You can find the cart settings for your theme in either the Theme settings, or in a customizable section on your Cart page. Follow the steps below, or refer to the theme's documentation for more information about how to find this setting in your theme.
If your theme doesn't have an order notes setting in Theme settings, then look for the setting in the Cart or Cart settings section on your Cart page.
Enable order notes in your theme settings
PC:
From your Shopify admin, go to Online Store > Themes.
Find the theme that you want to edit, and then click Customize.
Click Theme settings.
Click Cart.
Look for Enable order notes or Enable cart notes. If you can't find either of these options, then check your Cart page.
Check Enable order notes or Enable cart notes.
Click Save.
iPhone:
From the Shopify app, tap Store.
In the Sales channels section, tap Online Store.
Tap Manage themes.
Find the theme that you want to edit, and then tap Customize.
Tap Edit.
Click Theme settings.
Click Cart.
Look for Enable order notes or Enable cart notes. If you can't find either of these options, then check your Cart page.
Check Enable order notes or Enable cart notes.
Click Save.
Android:
From the Shopify app, tap Store.
In the Sales channels section, tap Online Store.
Tap Manage themes.
Find the theme that you want to edit, and then tap Customize.
Tap Edit.
Click Theme settings.
Click Cart.
Look for Enable order notes or Enable cart notes. If you can't find either of these options, then check your Cart page.
Check Enable order notes or Enable cart notes.
Click Save.
Edit your order notes label
You can edit the label that appears above or alongside the order notes box. By default, the label says “Add a note to your order”:
PC:
From your Shopify admin, go to Online Store > Themes.
Find the theme that you want to edit, and then click Actions > Edit languages.
In the Filter translations box, type Add a note to show the order notes translation:
Enter a new order notes label.
Click Save.
iPhone:
From the Shopify app, tap Store.
In the Sales channels section, tap Online Store.
Tap Manage themes.
Find the theme that you want to edit, and then click Actions > Edit languages.
In the Filter translations box, type Add a note to show the order notes translation:
Enter a new order notes label.
Click Save.
Android:
From the Shopify app, tap Store.
In the Sales channels section, tap Online Store.
Tap Manage themes.
Find the theme that you want to edit, and then click Actions > Edit languages.
In the Filter translations box, type Add a note to show the order notes translation: