如何履行wish配送合并计划相关订单后的付款?

2024-01-01 14:01:26
By 糊涂虫

如何履行wish配送合并计划相关订单后的付款?

正如前文所述,在商户已履行订单且 Wish 已捕获 WishPost 运费金额后,wish商户平台向商户支付的运费将包括首程运费成本(即首程运费减去收入分成)* 数量 + WishPost 运费报销款(受付款资格条款和政策约束)。除了上文所述的商户平台“订单”页上的付款明细外,“账户”>“账户余额”页面也会针对每个相关订单显示运费付款明细(包括订单履行、退款、从 A+ 物流计划中移除以及其他订单活动)。

“账户余额”页面上的明细项目/描述的示例包括但不限于:

  • 订单 xyz 具备付款资格(该订单已确认履行)

  • 订单 xyz WishPost 运费的报销(Wish 已捕获要报销的 WishPost 运费金额)

  • 订单 xyz WishPost 运费的退款(如果该订单发生退款,WishPost 运费报销金额已退还)

  • 取消订单 xyz 的 WishPost 运费报销(从 A+ 物流计划移除了该订单)

wish商户官网原文详情:

Payments for relevant orders after fulfillment

As mentioned above, after a relevant order is fulfilled and WishPost Shipping amount is captured by Wish, the order's shipping related payment will be First-Mile Shipping Cost (i.e. First-Mile Shipping Price minus revenue share) * Quantity + reimbursement for WishPost Shipping (subject to Payment Eligibility terms and policies). Aside from the detailed payment breakdown described above in the Merchant Dashboard Orders page, the Account > Account Balance page will also present itemized breakdown of shipping-related payment for each relevant order (in the cases of order fulfillment, refund, removal from the Advanced Logistics Program, and other order-related activities).

Examples of relevant line items/descriptions on the Account Balance page include, but are not limited to:

  • Order xyz became eligible for payment (order has been confirmed fulfilled)

  • Reimbursement of WishPost Shipping you paid for shipping order xyz (WishPost Shipping amount has been captured by Wish for reimbursement)

  • Refund of the WishPost Shipping for order xyz (in case of an order refund, WishPost Shipping reimbursement amount has been refunded)

  • Cancellation of the WishPost Shipping reimbursement for order xyz (in case of order removal from the Advanced Logistics Program)

文章内容来源:wish商户官方网站  


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常见问答(FQAS)


我放入了多个订单,但只收到一笔付款。这是正常的吗?

是的,当您合并多个小额订单时,我们只会对您发出一笔结算付款。这符合wish配送合并计划的设计。

付款延迟了,怎么办?

如果您的付款延迟超过3个工作日,请联系wish客服人员,他们将帮助您调查原因和解决问题。

付款金额少了,我该如何办?

如付款金额与您的结算报告不符,请截图核对后与wish客服沟通。我们将认真调查并妥善解决。

如何查看已经合并的订单?

您可以登录销售商中心,选择“订单”下的“历史订单”,然后过滤显示“已完成”状态的订单。这些往往都是wish根据您的设置自动合并结算的订单。