B2X Care Solutions

Germany · 640 Employees
B2X is a provider of managed post-sales logistics and service solutions for electronic products and critical technology infrastructures. We help clients achieve scalable business growth by concepting, implementing and delivering bespoke and omni-channel customer and product service setups. These range from efficient deployment, onsite installation, remote technical support to efficient maintenance, return or break/fix operations. Starting as a Business Process Outsourcing (BPO) provider in the customer service industry, we have made significant investments in our technology platform, vendor and fulfillment networks as well as service operation capabilities in order to expand our value proposition to end-2-end service solutions for all kinds of electronic products. Today, B2X is a provider of managed services in the area of value-added logistic and post-sales service for electronic products and provides a high variant of solutions along a client's product life-cycle – from deployment, customer support, onsite support to central depot repair services. With our technology platform B2X ONE, we enable our clients to deliver innovative and seamless service journeys. It helps orchestrate and integrate omni-channel service networks – from a single service incident to a unified view on global service performance. And B2X PaaS (Platform as a Service) is our holistic platform for the end-to-end management of complex post-sales services with the following benefits: – Seamless omnichannel integration, so that vital customer and product information is always available. – Intelligent algorithms that detect problems before they even occur. – End-to-end customer journeys for a consistent post-sales experience. – Frictionless integration of all service and logistics partners via standard APIs. Are you interested in our post-sales solutions, pricing, implementation, reference customers, or anything else? We will be happy to answer your questions.

概述

国家 Germany
成立时间 2007
总部 Rosenheimer Str. 145 D, Munich, Bavaria 81671, DE
电话号码 +49 89 4523530
网站 http://www.b2x.com
LinkedIn http://www.linkedin.com/company/b2x-care-solutions
Twitter https://twitter.com/B2XCareSolution
Facebook
员工数 640
行业 transportation/trucking/railroad,
简介 B2X is a provider of managed post-sales logistics and service solutions for electronic products and critical technology infrastructures. We help clients achieve scalable business growth by concepting, implementing and delivering bespoke and omni-channel customer and product service setups. These range from efficient deployment, onsite installation, remote technical support to efficient maintenance, return or break/fix operations. Starting as a Business Process Outsourcing (BPO) provider in the customer service industry, we have made significant investments in our technology platform, vendor and fulfillment networks as well as service operation capabilities in order to expand our value proposition to end-2-end service solutions for all kinds of electronic products. Today, B2X is a provider of managed services in the area of value-added logistic and post-sales service for electronic products and provides a high variant of solutions along a client's product life-cycle – from deployment, customer support, onsite support to central depot repair services. With our technology platform B2X ONE, we enable our clients to deliver innovative and seamless service journeys. It helps orchestrate and integrate omni-channel service networks – from a single service incident to a unified view on global service performance. And B2X PaaS (Platform as a Service) is our holistic platform for the end-to-end management of complex post-sales services with the following benefits: – Seamless omnichannel integration, so that vital customer and product information is always available. – Intelligent algorithms that detect problems before they even occur. – End-to-end customer journeys for a consistent post-sales experience. – Frictionless integration of all service and logistics partners via standard APIs. Are you interested in our post-sales solutions, pricing, implementation, reference customers, or anything else? We will be happy to answer your questions.

技术

Google Cloud Hosting

Hosting

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Mapbox

Other

Outlook

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React

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Route 53

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常见问题

B2X Care Solutions 在哪里?

B2X Care Solutions 的总部位于 Rosenheimer Str. 145 D, Munich, Bavaria 81671, DE

B2X Care Solutions 的电话号码是多少?

B2X Care Solutions 的电话号码是 +49 89 4523530

B2X Care Solutions 的官方网站是什么?

B2X Care Solutions 的公司官方网站是 http://www.b2x.com

B2X Care Solutions 是做什么的?

B2X Care Solutions 的业务有哪些?

mobile,enterprise software,application platforms,software,information technology,bpo,customer service,customer care,consumer electronics,smartphones,iot,outsourcing,business process outsourcing

B2X Care Solutions 的年收入是多少?

B2X Care Solutions 的收入是 128850000美元

B2X Care Solutions 有多少员工?

B2X Care Solutions 有 640 名员工

B2X Care Solutions 属于哪个行业?

B2X Care Solutions 从事以下行业: transportation/trucking/railroad

B2X Care Solutions 使用什么技术?

B2X Care Solutions 使用的一些流行技术包括: Google Cloud Hosting,Hubspot,Mapbox,Outlook,React,Route 53

如何联系 B2X Care Solutions?

B2X Care Solutions 联系信息: 电话号码:+49 89 4523530, 网站:http://www.b2x.com, 邮箱:sri***@***.com

B2X Care Solutions 的社交媒体链接是什么?

B2X Care Solutions 领英:http://www.linkedin.com/company/b2x-care-solutions,fackbook:,twitte:https://twitter.com/B2XCareSolution

B2X Care Solutions 是一家上市公司吗?

不是

B2X Care Solutions 的最后一轮融资是什么时候?

B2X Care Solutions在2018-03-14T00:00:00.000+00:00结束了最后一轮融资,金额达6.3M€。

谁投资 B2X Care Solutions?

B2X Care Solutions 有 4 家投资者,包括 Cipio Partners、Seligman Private Equity Select、Harbert European Growth Partners、Earlybird VC。

管理层

Sriwati Boentoro

Vice President APAC

Pawel Brzezinski

Head of Supplier Controlling

Sergio Shiramizu

Manager Customer Service

Michal Ochal

Service Delivery Manager

Victor Jimenez

Regional Service Manager

员工

Daysy Melo

Jefe de finanzas y administración

Pawel Kowalewski

Supplier Performance Monitoring

Alejandro Tassara

Líder de Canales de Servicios de Postventa (cuenta de Motorola)

Garry Tremel

B2X Operations Mgr

Victor Dias

Training & Customer Experience Coordinator

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