SBE Global

概述

国家	France
成立时间	1987
总部	Saint-Léonard, Hauts-de-France
电话号码
网站
LinkedIn	http://www.linkedin.com/company/sbe-group
Twitter
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员工数	470
行业	information technology & services,
简介	SBE Global provides innovative solutions and services in the field of electronic repairs and returns management. SBE's unique cloud software platform, GlobalCare, is dedicated to the management and orchestration of the reverse logistics supply chain. It is used globally by some of the largest mobile network operators, device manufacturers, distributors and insurance companies, to manage their digital returns and customer care operations. SBE Global has its main R&D centre in Euratechnologies, Lille (France). SBE Global is part of a group of companies specialised in the repair and refurbishment of electronic devices. The group operates several high-volume repair centres, regional repair centres and logistics hubs, providing a range of services such as: device diagnostics, grading and triage, device repair and refurbishment, regional repair network management, customer care centres, warehousing, reverse logistics and more. The SBE group of companies employs 2500 people globally.

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digital customer care,repair avoidance solutions,cloud software,contact centre solutions,online selfservice solutions,reverse logistics management,bi,analytics,multichannel care,device diagnostics,services orchestration,tradein solutions,digital repairs,returns,customer journey management