Marie Guillouard

SBE Global

SBE Global provides innovative solutions and services in the field of electronic repairs and returns management. SBE's unique cloud software platform, GlobalCare, is dedicated to the management and orchestration of the reverse logistics supply chain. It is used globally by some of the largest mobile network operators, device manufacturers, distributors and insurance companies, to manage their digital returns and customer care operations. SBE Global has its main R&D centre in Euratechnologies, Lille (France). SBE Global is part of a group of companies specialised in the repair and refurbishment of electronic devices. The group operates several high-volume repair centres, regional repair centres and logistics hubs, providing a range of services such as: device diagnostics, grading and triage, device repair and refurbishment, regional repair network management, customer care centres, warehousing, reverse logistics and more. The SBE group of companies employs 2500 people globally.