速卖通订单关闭如何手动取消？订单超时关闭怎么办？

在管理速卖通店铺的过程中，可能会遇到各式各样的突发状况，比如说会遇到速卖通订单封闭的状况，那么这个时候有一些卖家朋友想要问了，便是速卖通订单封闭怎样手动撤销吗？

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常见问答(FQAS)

订单关闭怎么取消?

如果已经超出退款期限,可以联系卖家商议是否能适度延长时间;如果未超出退款期限,可以登录账号-订单中心-选择需要取消的订单-点击取消订单,填写取消理由即可。

订单超时自动关闭怎么办?

如果订单超时自动关闭,不要着急,可以与卖家保持联系,说明情况,商议是否能延长订单有效期;如果卖家同意,可以卖家取消该订单,然后您重新下单即可。如果卖家不同意,则只能接受订单关闭的结果。

orders closed manually?

If it is beyond the refund period, you can contact the seller to discuss whether the time can be reasonably extended; if it is not beyond the refund period, you can log in to your account - order center - select the order you need to cancel - click to cancel the order, fill in the cancellation reason.

What to do if the order times out and closes automatically?

If the order times out and closes automatically, don't panic, you can stay in touch with the seller, explain the situation, and discuss whether the order validity period can be extended; if the seller agrees, the seller can cancel the order first, then you can place a new order. If the seller disagrees, you can only accept the result of the order being closed.