10亿+海关交易数据,1.2亿企业数据,2亿+企业联系人数据,1000千万真实采购商。覆盖200+个国家及地区,95%外贸重点拓展市场,可根据行业、经营范围等多方位挖掘目标客户。
免费试用设置账户时,您会找到有关配送期望的信息,您必须将该信息整合到订单和配送流程中。您还需要向亚马逊确认您已配送订单,以便我们能够让买家知晓订单进度并向他们的信用卡收取购买费用。
亚马逊官网原文详情:
Expectations for shipping buyer orders
There are certain shipping expectations you must follow in your order fulfillment processes.
- You must ship media products (books, music, DVD, and video) within two business days. Non-media products must be shipped by the shipping availability date you specify in the product feed.
- You must notify Amazon once you have shipped your orders so that you can receive payment. This notification will also trigger Amazon's shipment confirmation email to the buyer, which includes the estimated delivery date.
- Review default shipping settings and customize to fit your fulfillment model.
- Check your account at least daily for orders.
Note: You must process return requests and respond to messages from customers within 24 hours, even if your listings are set to Inactive.- Schedule order reports to ensure an authoritative report of all orders and order information.
- Do not include any marketing or promotional materials with packing materials.
- Do not rely on email notifications of account activity. Emails can get lost or deleted.
文章来源:亚马逊官方网站
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您可以登录您的亚马逊账户,进入“订单”页面查看您当日或近期下的所有订单,在每个订单下都会显示其目前的订单状态。
如何修改配送地址?登录您的亚马逊账户,进入“地址簿”页面,点击修改地址即可编辑您注册时填写的配送地址。修改后请确认生效。
何时可以收到我的物品?标准配送一般需要2-5个工作日,如果选择更快的配送方式,一般1-3个工作日就能收到货。但具体日期也会受区域和当时库存等因素影响。您可以查看订单详情页面查询预计到货日期。
如何知道物品的具体配送时间?标准配送一般都没有固定的送货时间窗口。但您可以登录账户、进入“订单”页面,选择相应订单,查看该订单的“追踪”记录,检查配送员是否已签收并分拨派送。部分订单可能提供更精确的送达时间窗口。
如何联系客服求助?您可以登录亚马逊网站首页在右上角点击“帮助”,在搜索栏内输入问题关键词查找帮助文档。同时也可以点击顶部“联系我们”欲进入在线聊天或电话咨询渠道,与客服人员直接沟通求助。