亚马逊回复邮件模板英文

1、亚马逊客户购买多种产品发邮件确认产品订单邮件模板

Dear

Thank you so much for your great support on us.

We have received your order of"把订单鰒制进去”。

We will work on your order asap, we just want to confirm the amount of the compass, did you order 10 pcs?

If nothing is wrong, we will ship them asap.

Best regards

2、亚马逊客户因购买的商品大小不合适导致退货的邮件模板

Dear

Thank you so much for your great support on us.

So sorry for the inconvenience that the swimming suit did not fit you.

Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up for this?

Just suggestion, if you insist on returning it back, we will go to the further

step. .

Waiting for your reply.

Best regards .

3、亚马逊卖家发错地址邮件模板

Dear

Thank you so much for your great support on us.

What a big mistake we made!

Sorry, but will you still want the items? If yes, we will resend you?immediately, if not, we will make you the full refund.

Waiting for your reply and hope your kind understanding.

Best regards

4、亚马逊卖家发货到达时间邮件模板

Dear

Thank you so much for your great support on us.

Usually it takes about 7-12 days for the item to reach you.

Any question, feel free to contact us and we will reach you at the soonest.

Best regards

5、亚马逊卖家发货发货后要求买家写反馈的邮件模板

Dear

Thank you very much for your order!

We have shipped the goods and it will arrive at your side soon. Hope you like it! And we are looking forward to your feedback.

Have a nice day!

Best regards .

6、亚马逊漏发货没有发货缺点击发货后客人需要运单的邮件模板

Dear

Thank you so much for your great support and sorry for keeping you waiting.

We checked the tracking information found there is no update information as you said.

We will contact the post office to find out the problem.

We wonder would you still want the item, if yes, inform us the size and we will resend you asap, if not, we will make you the refund.

Waiting for your reply.

Any inconvenience hope your kind understanding.

Best regards

7、亚马逊的商品被跟卖,发警告信的邮件模板

Hello ,

We have noticed that you are not authorized to sell this card knife and you have listed this particular item (ASIN B00GICPZT0) which is sold exclusively by the brand authorized sellers. Please refer to our attachment.

Please send the confirmation to us after you remove the product as issued from your listing.

If you do not comply with these demands, we will have no notice but to claim withamazon.com seller performance department, which will seriously impact your Amazon selling privileges.

Please handle and reply us as soon as possible, otherwise we will

complaints andamazon.

8、客户询问货物的tracking number或者有没有发货,给客户的回信邮件模板

Dear Customer,

Thank you for contacting us regarding your inquiry.

Orders are shipped within two days after they are placed. Usually, we are able to ship orders the next day. Weekend orders are shipped on the following Monday. Please allow 3-9 business days after shipment for delivery. You will receive a shipping confirmation email from Amazon when the shipping information has been uploaded.

Your patience and understanding are greatly appreciated. If you have any other questions or concerns, feel free to contact us.

Best regards .

9、买家以不想要为由要求退货,卖家接受退款请求,给买家回信的邮件模板

Dear

Thank you for contacting us regarding your inquiry.

Your return request has been approved. You will be receiving a return shipping label and RMA instructions via Amazon. Please be advised that the return shipping cost is the responsibility of the buyer. The initial shipping cost cannot be refunded and a 25% restocking fee may be applied if the merchandise is used or damaged visually.

Also, please make sure that the correct merchandise is being shipped us,

卖家名. We are a seller by the name嫁名on Amazon and we will only accept returns of our merchandise. If merchandise purchased from a different seller is shipped to us, we will need to ship the merchandise back to you and we will also ask you for the shipping cost incurred.

We appreciate your cooperation.

Best regards

10、询问客户退货原因

Amazon has informed us that they have isued you a refund on (item).

I'm sorry that it didn't meet your needs.

Ifit was defective, for our quality control purposes, could you share with me what the defect was?

It will help us to improve the product and serve other buyers better.

Thanks!

（本文内容根据网络资料整理和来自用户投稿，出于传递更多信息之目的，不代表本站其观点和立场。本站不具备任何原创保护和所有权，也不对其真实性、可靠性承担任何法律责任，特此声明！）

常见问答(FQAS)

亲爱的亚马逊客服,您好!非常感谢您的服务。我在xx日从您网站购买了xx产品。不幸的是,产品在运送途中受损了。为此,我希望退货并重新获得同样产品或获得退款。请您尽快处理我的退货申请。感谢您的理解和配合。

亲爱的亚马逊客服,您好!我在xx日从您网站购买了xx产品。可惜的是,产品在运送过程中丢失了。为此,我想申请索赔。请您核实此次购物记录,并及时退回我的费用。同时也请您跟进快递公司的处理情况。非常感谢您的耐心与服务。若有任何问题,请告知,我将积极配合。

尊敬的亚马逊客服经理:感谢您为我处理退换货申请。我已于xx日收到退换货物流单号为xx的包裹。请确认貌似您已收到原产品并作废。若有任何问题请告知,否则这则表示本次退换货流程已完成,谢谢!