如果某个订单从订单 > 未履行的订单页面上消失，可能是因为此订单被用户取消或者正在接受审核。如果此订单不再出现在未履行的订单队列中，则不需要履行。

Why did an order disappear from my Unfulfilled Orders queue?

If an order disappeared from your Orders > Unfulfilled Orders page, this order was either canceled by the customer or placed under review. You do not need to fulfill this order if it is no longer in your Unfulfilled Orders queue.

When an order is placed under review, that means that our Fraud Detection Team is checking to make sure the order is valid and authorized. The Wish Fraud Detection Team both automatically reviews all orders for potential fraud and manually reviews all high-risk ones for potential fraud. Any orders placed under review should not and will not need to be fulfilled.

For the orders in the Unfulfilled Orders queue, we suggest that you fulfill them as quickly as possible. To learn how to fulfill your orders and mark them as "shipped", please visit this article.

（本文内容根据网络资料整理和来自用户投稿，出于传递更多信息之目的，不代表本站其观点和立场。本站不具备任何原创保护和所有权，也不对其真实性、可靠性承担任何法律责任，特此声明！）

常见问答(FQAS)

如果订单从\"未履行的订单\"队列中消失,很可能订单中的全部商品都已付款和发货,订单就会从该队列中删除。您可以登录Wish帐户,进入\"订单\"页面,查看订单详情,确认订单状态是否已改变。

如果从\"未履行的订单\"队列中消失,且在订单详情中也看不到该订单,则可以判断订单已成功完成,商品已顺利送达。但如果订单详情中还显示未完成状态,则代表订单未完成,请联系wish客服查询原因。

您可以进入订单页面底部的\"订单历史\"中查找之前下的所有订单,包括已完成和被删除的订单,以便查找要查询的那个订单。如果还是找不到,请联系wish客服,提供订单编号或下单时间等信息, Wish客服可以帮您查询订单详情。

如果从客户端看不到订单,但您确定已经下过该订单,很可能是客户端数据同步问题导致订单信息丢失。您可以尝试清除Wish应用缓存,或使用网页端登录您的Wish账号重新查询订单。如果依然无法找到,则需要与Wish客服联系,提供相关下单信息进行追查。